Shipping & Returns

Policies, Shipping Details, & Payment Information

Discreet Shipping

    The shipping label on every package shows the return address as "Reiss Enterprises". We do not use the name "Ritual Magick" anywhere on the outside of the box. Your privacy is extremely important to us.

We never use Drop Shippers

    We stock all our items ourselves so that you can be assured of the highest quality and fastest shipping!

Environmental Responsibility

    In our effort to "Harm None", we strive to use recycled packing materials whenever possible. This includes newspaper, styrofoam, peanuts, etc. which would have otherwise been discarded. Also, all invoices are printed on paper made from 100% Post Consumer recycled materials.

U.S. Orders

  1. Your order will be shipped via U.S. Priority Mail or U.S. First Class Mail.
  2. Please allow 7-10 days delivery time.
  3. Shipping costs are determined by the weight of your order.

International Orders

  1. Your order will be shipped via AirMail.
  2. Please allow 2-4 weeks delivery time for orders shipped via Air Mail.
  3. Please check your local laws before placing your order.
    - We can not be responsible for items seized at customs!
  4. You are responsible for all customs, taxes, and/or duty fees.
  5. By law, we can not mark the package as "gift".
  6. Shipping costs are determined by the weight of your order.

    Important Note for Australian Customers:
    Australian customs is very strict regarding any knives or bladed items being imported. Therefore, if you plan to purchase an athame, boline, or sword, be sure to read the Australian policy on importing and exporting knives.

How to Calculate Shipping Costs

  1. Add the items you want to order to the online shopping cart.
  2. View your shopping cart using the link on the top menu.
  3. Click the "Estimate Shipping" button.
  4. Enter the appropriate shipping information and click the "Update" button.

Payments by Credit Card or PayPal

    Our online shopping cart accepts PayPal payments, which allows you to use any major credit card (Visa, MasterCard, Discover and American Express) or your PayPal account balance.

Payments by Check or Money Order

    At this time, we do not accept check or money order payments.

Refunds

    We offer a full refund (minus s&h) within 30 days for any order (unless otherwise specified). If you are unsatisfied with your order for any reason, please email us so that we can make it right. It is very important to us that you are 100% satisfied with your order! If the need should arise to return your order, please pack it carefully and email us to receive a return authorization. We must receive your order back in the original condition that you received it in. We do not reimburse shipping costs to mail your order back to us.

Release, Assumption of Risk, Waiver of Liability, and Indemnity Agreement

    By purchasing any item sold by Ritual Magick or Reiss Enterprises, the buyer expressly warrants that s/he is over 18 and in compliance with all applicable federal, state, and local laws and regulations regarding the purchase, ownership, and use of the item. The buyer expressly agrees to indemnify and hold harmless Ritual Magick or Reiss Enterprises for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable federal, state, and local laws or regulations.
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